Satellite Internet FAQs
March 27, 2009
If you have any questions which aren’t answered here, please contact us.
What package should I choose?
This very much depends on how you will be using your connection. If you simply want to check your email and do a bit of online shopping, 256kbps will be perfectly adequate. A 2048 connection is faster than many people have on cabled ADSL, so most people won’t need something that fast. However, if you watch a lot of streaming video (YouTube etc.), consider going for one of the faster packages.
Can I use VOIP/Skype?
Yes, you can; VOIP (internet telephony) will work on all packages.
Will I need special software? Will it work on a mac/linux?
The only software you will need is a web browser; you can use any computer with an ethernet connection.
Will I need planning permission?
Generally you will not need planning permission for the 75 cm dish if you don’t have other dishes on your buliding: this may be different if your house is listed, is in a conservation area or is close to an airfield. Please check with your local authorities to be certain: while we’re happy to advise where we can, we ask that you understand and comply with regulations applying to your own building.
How do I order?
You’ll need to download the ORDER FORM complete it and post it off, it’s all in French but if you need help there’s some GUIDANCE NOTES here.
If you have to live with a dial up connection you may prefer to give us a call or email and we can post a form to you
If you prefer to have us install it for you, please contact us.
Satellite Internet Prices
March 26, 2009
What am I paying for?
You’ll need to buy the equipment (satellite dish and modem) to allow you to connect to the satellite. In addition, you’ll need to purchase an airtime service; it’s cheaper to buy this annually, but there are monthly options available too.
Your initial payment will cover the equipment and the first month’s airtime. After that, monthly accounts are automatically re-billed; annual accounts will be invoiced 30 days before expiry.
Self-install equipment
Dish and satellite modem, delivered to your door : €451
Airtime fees
To order your equipment and set up your airtime account, please click the appropriate button below to pay by PayPal, debit or credit card.
| Connection speed (kbps) | Paid annually | Paid monthly | |||
|---|---|---|---|---|---|
| 256 | €298 | €32 | |||
| 512 | €445 | €44 | |||
| 1024 | €584 | €61 | |||
| 2048 | €1100 | €110 |
If you prefer to pay by standing order, please contact us.
Installation
If you prefer to have us install the equipment for you, there will be a €200 charge within Brittany; please contact us for a quote for installations elsewhere.
 | 0970 44 06 81 |
 | 0208 133 8974 |
